TERMS AND CONDITIONS FOR TUITION
Please read these terms and conditions carefully before purchasing any tutoring hours to ensure that you are happy to agree to everything contained in them.
We recommend that you print a copy of these terms and conditions for future reference.
1. Definitions
a. “Client” means any purchaser of the services supplied by a Tutor;
b. “Google Meet” means a video communication service developed by Google;
c. “Student” means the person receiving the tutoring and may or may not also be the Client;
d. “Tutor” means the person who is registered as an agent with us to provide educational tutoring services and who accepts to undertake the service;
e. “Online Administrator” means online support via our administration team accessible via the Website; and
f. “Website” means www.brigittesflk.com or, www.brigittesnotes.com or www.brigitteslpc.com.
2. General
These are the terms and conditions upon which we supply tuition services to you.
These terms and conditions shall apply, and be deemed to be accepted by you, from the date you access the service supplied.
a. This contract sets out:
i. your legal rights and responsibilities;
ii. our legal rights and responsibilities; and
iii. certain key information required by law.
b. In this contract:
i. We, us or our means Brigitte’s Publishing Ltd incorporated and registered in England and Wales with company number 14326319 whose registered office is at 20-22 Wenlock Road, London, England, N1 7GU, and
ii. You or your means the person purchasing services from us.
c. If you don’t understand any of this contract and want to talk to us about it, please contact us.
d. This agreement is governed by the law of England and Wales and the parties submit to the jurisdiction of the Courts of England and Wales.
e. As a party to this contract, Brigitte’s Publishing Ltd acts as an agent for the introduction of one or more tutors to you.
f. You are the other party to this contract as a purchaser of hours of tuition supplied by tutors who act as agents through Us.
g. You agree to be legally bound by these terms and conditions. You also agree to be legally bound by any terms which may need to be added to or changed for legal or regulatory reasons.
h. The tutoring services are provided by the Tutor under a separate agreement between You and the Tutor.
3. Contractual Relationship
Brigitte’s Publishing Ltd provides introductions of Tutors to Clients. Brigitte’s Publishing Ltd is an agent for the Tutor. We collect fees from You on behalf of the Tutor together with our own fee relating to administration and introduction commission. The monetary rate for tuition includes the tutor’s fees and Brigitte’s Publishing Ltd ’s own fee. VAT is applied where appropriate.
4. Agreement with the Tutor for the provision of tutoring services
a. A Tutor will be deemed to have been introduced to the You by Us upon our allocation of a suitable tutor to You and Our communication of the tutor’s details to You.
b. By subsequently booking a Session with the Tutor, You agree to be bound by these Terms and Conditions and by the terms and conditions which govern Your relationship with the Tutor.
c. The Tutor is self-employed and engaged by You to provide tuition to the Student. You should be aware that the Tutor does not have power to bind Us in any way.
d. You agree that a session report of all tutoring sessions may be recorded by the Tutor using Google Meet and can be reviewed by Us at any time for quality purposes, in the event of any breaches within clause 6 below and to resolve any complaints relating to the content or standard of the session provided.
5. Prohibition of other Arrangements
a. You will not agree any alternative fees with the Tutor and agree not to render any direct payments to the Tutor.
b. You will not disclose any personal information to Tutors during any tutoring session. As per section 5(d) above, all sessions may be recorded on Google Meet and if We believe that personal details have been exchanged for future contact, we will close your account with us immediately and seek suitable recompense.
c. You are not permitted to enter into any private arrangements with any Tutor introduced by Us.
d. You undertake to make all bookings with Tutors introduced by Us exclusively through Us.
e. A breach of these terms will render You liable to account to Us for all sums received by the Tutor direct from You or from a new Client without deduction and We shall be entitled to seek injunctions against You to prevent further breaches. These obligations continue beyond the termination or conclusion of this agreement.
f. Should you wish to recommend one of the Tutors who work as agents with Us to any other Potential or Actual Client, that Client must contact Us to make a booking through Us.
6. Payment & Refunds
a. Payment is made by accessing Your account through the Website. You agree to make the required advance payment on to your account to cover tuition for each week or month as agreed.
b. In order to book a session with a Tutor, You should contact the Online Administrator and the Online Administrator will diarise the session via email confirmation.
c. If you do not use all of the tuition time you have purchased, you may request a refund. If 28 days have passed since you made purchase and you have not requested a refund within that time then you will forfeit your right to a refund.
d. If you decide to have more tuition sessions than originally agreed, you may purchase more. However, due to levels of demand at certain times of the academic year, we do not guarantee that you will be able to continue with the same Tutor.
7. Pre-Booked Sessions
a. We require a minimum of 1 hour of prebooked tuition as standard. However, the Student’s progress will be monitored and if they are not able to continue or they are taken ill then tuition can be prematurely terminated.
b. If you have pre-booked a session with a Tutor the amount for the session will be deducted from your account immediately when the Online Administrator diarises it on Google Meet.
c. If a Tutor fails to attend a pre-booked session your money will be refunded to your account.
d. If you fail to attend the session the money will not be refunded to your account. Refer to cancellations in clause 11.
8. Client’s Responsibilities
You shall notify immediately and without delay and in any event within 24 hours if the Tutor fails to attend a pre-booked session or notifies You that (s)he is unable to attend the session for any reason.
9. Liability
a. We do not accept any liability for any claims by You arising out of or related to the provision of tutoring services by the Tutor.
b. We do not exclude liability that is not permitted to be excluded by law.
c. We will not be liable to You or any third party for any act, omission or error (whether wilful, negligent or otherwise) of the Tutor.
d. Whilst every effort is made by Us to give satisfaction to You by ensuring reasonable standards of skills, integrity and reliability from Tutors and further to provide them in accordance with Your academic needs, We are not liable for any loss, expense, damage or delay arising from the negligence, dishonesty, misconduct, accidental or deliberate damage to property during the assignment or lack of skill of the Tutor.
e. You shall indemnify and keep indemnified Brigitte’s Publishing Ltd against any costs, claims or liabilities incurred by Us arising out of any Assignment or as a result of any breach of these Terms by You.
f. We do not accept any liability for the consequences of tuition, including, but not limited to, exam results and dissertation scores.
g. We are not responsible for insurance arrangements in respect of the Tutor providing tutoring services and You should note that this is the case.
10. Scheduling and Cancellation
a. Notice of cancellation of a pre-booked tutoring Session for any reason whatsoever must be given by You to Us more than twenty four hours prior to the scheduled Session. If notice is given more than twenty four hours prior to the scheduled Session, Your money for the Session will be refunded to your account. If notice of cancellation of a scheduled tutoring Session is given within twenty four hours of the start of the Session, then You will be charged for the session and the money will not be refunded to your account unless We deem the cause of cancellation to be unavoidable and the Tutor agrees not to accept payment for the Session.
b. We do allow for sessions to be rescheduled, however, if a single session is rescheduled or cancelled on a third occasion then it will be deemed to be chargeable.
c. Should the Tutor with whom you have a pre-booked session not be available on the day, You will be informed, and a re-arranged time may be offered by the Tutor. If a suitable alternative time cannot immediately be arranged, this will be a credit Session that the tutor and client can arrange in the future.
d. If the Student is late for a pre-booked Session, the Tutor may choose to but is not obligated to work beyond the scheduled end time.
e. If a Tutor is late for a Session, then it is the duty of the Tutor to arrange to make up the lost time.
AGREEMENT BETWEEN TUTORS AND CLIENTS
Please read these terms and conditions carefully to ensure that you are happy to agree to everything contained in them.
We recommend that you print a copy of these terms and conditions for future reference.
1. Definitions
a. “Client” means any purchaser of the services supplied by a Tutor;
b. “Google Meet” means a video communication service developed by Google;
c. “Student” means the person receiving the tutoring and may or may not also be the Client;
d. “Tutor” means the person who is registered as an agent with us to provide educational tutoring services and who accepts to undertake the service;
e. “Online Administrator” means online support via our administration team accessible via the Website; and
f. ”Website” means www.brigittesflk.com or, www.brigittesnotes.com or www.brigitteslpc.com.
2. Status of this Agreement
a. This agreement forms the contract between the Tutor and the Client when has effected an introduction and both the Tutor and the Client have agreed to undertake tuition.
b. By agreeing to teach the Student, the Tutor agrees to this contract. By agreeing to have the Student tutored by the Tutor, the Client agrees to this contract. The Tutor and the Client acknowledge that these terms govern the legal rights and obligations between them.
c. The parties agree that this agreement is governed by the laws of England and Wales regardless of where tuition takes place.
d. The Client is the person who agrees to the purchase of tutoring services on behalf of the Student. The Student may be the same person as the Client or another person. The Student is the person who receives the tutoring service through sessions of tutoring. The Tutor delivers the tutoring service.
3. Provision of Tutoring Services
a. The Tutor is self-employed and this should be noted by the Client. Brigitte’s Publishing Ltd acts as agent for the Tutor by introducing the Tutor to the Client.
b. The Tutor will carry out the tutoring services professionally, with due skill, diligence and care.
c. The Tutor is responsible for the content of the lessons and will prepare the lessons in accordance with the Client’s reasonable instructions and/or a relevant exam syllabus or qualification syllabus as appropriate. The Tutor’s methods of teaching and content of lessons are those of the Tutor alone and are not supervised or controlled by us.
d. Tutors are responsible for providing all reasonable teaching materials.
e. The Client and the Tutor are jointly responsible for agreeing a safe and suitable online environment for the tutoring to take place. This will usually be via Google Meet.
f. It is the obligation of the Tutor to ensure that their recording of sessions on Google Meet are accurate and up to date. The Client should check their account on Google Meet to also check that sessions are recorded accurately.
g. The Tutor will not provide or agree to provide any services or carry out any work for the Client or the Student other than Tuition, save with the prior consent of Brigitte’s Publishing Ltd . This is agreed within the terms and conditions of the contract for Tutors and the Online Administrator for Clients.
h. The Tutor should provide two weeks’ notice prior to terminating tuition services for any Client.
i. Tutors will not complete homework, assessments, assignments, coursework, or any other work for neither the Student nor Client.
4. Fees and Financial Arrangements
a. Brigitte’s Publishing Ltd, as agent for the Tutor, will agree an hourly rate for tuition with the Client. The Tutor and the Client agree that all payments will be done through Brigitte’s Publishing Ltd as the agent for the Tutor. The hourly rate may not be changed by the Tutor or the Client without written consent of Brigitte’s Publishing Ltd.
b. The Tutor and the Client agree not to make any private arrangements for tuition with each other or with other Tutors or Clients introduced by Brigitte’s Publishing Ltd. A breach of this obligation will render the Tutor and the Client liable to account to Brigitte’s Publishing Ltd for all sums paid and received, and Brigitte’s Publishing Ltd will be entitled to seek an injunction against the Tutor and the Client to prevent further breaches. This obligation continues beyond the end of this agreement and the conclusion of the course of tuition.
5. Cancellations and Scheduling
a. The Tutor will provide to the Client notice of any proposed holiday dates and request the same from the Client, in order to schedule lessons at a convenient time for both parties. In the event of cancellation of a scheduled lesson, Brigitte’s Publishing Ltd must be informed and an alternative date agreed between Client and Tutor.
b. Clients must give notice of cancellation of any scheduled lesson more than twenty four hours before the session is due to begin. If notice is given by that time, there is no charge to rearrange the session, and we do not charge for the session on behalf of the Tutor.
c. If notice is given within twenty four hours of the start time of the session, then Brigitte’s Publishing Ltd will charge for the session on behalf of the Tutor unless the Tutor views the reason for cancellation to be unavoidable, and they choose not to charge for the session.
d. If the Student is late for a session, the Tutor may choose to, but is not obligated to, work beyond the scheduled end time, and the session will be charged at the usual price, whether or not the Tutor works beyond the scheduled end time. If a Tutor is late for a session, then it is the obligation of the Tutor to arrange to make up the lost time.
6. Liability
a. Brigitte’s Publishing Ltd is not responsible for insurance arrangements in respect of the Tutor and their provision of tutoring services, and the Client should note this.
b. Brigitte’s Publishing Ltd does not accept any liability for any claims by either the Client or the Tutor relating to the provision of tutoring services or any related matters.
c. Brigitte’s Publishing Ltd does not exclude liability that is not permitted to be excluded by law.
d. The Tutor is engaged by the Client only to provide tuition and is not responsible for the safety, wellbeing, welfare and care of Students or for the protection of any person’s property. Clients who choose to leave the Student alone with the Tutor during the tutorial do so of their own free choice and at their own risk.
